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Vineyard.NET is slowly transitioning towards a more standards compliant website that separates the look and feel of the site from the content.

This is done using a technology called Cascading Style Sheets (CSS). Unfortunately, support for CSS in older browsers (specifically, anything prior to a version 5.0) ranges from poor and incomplete to simply wrong and painful for both viewers and designers. Ultimately, there is no way to reliably design a CSS-based layout for older web browsers. Vineyard.NET will continue to ensure the overall functionality of its website for older browsers but the overall experience will be a little more spartan than before.

We apologize for any inconvenience this may cause and invite you to consider upgrading your web browser. For what it's worth, we like Mozilla but just about any modern browser, including Internet Explorer, should suffice.

Frequently Asked Questions



Essential Vineyard.NET configurations

    The following information provided for customers who may have misplaced or forgotten one of the following configurations. This is not a complete listing.

    If you are configuring a new Vineyard.NET account or are unsure what these numbers mean and where they should go:
    please see the complete configurations table at this link.

    Phone Numbers 508.696.1100 or
    508.696.6550
    Your IP Address Do not specify one.
    The Vineyard.NET server will assign one for you
    Nameservers 204.17.195.100
    204.17.195.99
    SMTP Server smtp.vineyard.net or
    mail.vineyard.net
    Mail Server mail.vineyard.net
 
§ Essential Vineyard.NET configurations § Setting up your computer § Basic Troubleshooting § Vineyard.NET Customer Account Administration § Vineyard.NET Web Publishing § General Internet related questions § Creating a new Vineyard.NET Account §


Setting up your computer

 
§ Essential Vineyard.NET configurations § Setting up your computer § Basic Troubleshooting § Vineyard.NET Customer Account Administration § Vineyard.NET Web Publishing § General Internet related questions § Creating a new Vineyard.NET Account §


Basic Troubleshooting

    The suggestions below are meant only to address some of the more frequent problems getting online that users have reported to Vineyard.NET and their resellers.

    Because every computer is configured differently, it is very difficult to offer any useful advice without first knowing the specifics of the situation. Sometimes a problem can involve software or hardware completely unrelated to Vineyard.NET that creates a conflict with your computer's existing setup. Please make sure that your basic internet configurations are properly set. If the problem persists you should contact your reseller.

    If you need to call your reseller for technical assistance, please remember to write down any error messages that your computer displays.

    Have you entered the correct DNS settings? These are necessary in order for your computer to connect to the server.
    If you already know how to enter the nameserver addresses, but can't remember what they are click here.
    If you don't know how to enter nameserver addresses, click here and then select the link for the Operating System you are using.
    Check the Caps Lock Key Both your user-name and password are case sensitive
    Do you have call-waiting turned on? If you do, you will be disconnected everytime a new call comes through
    Have you re-booted your computer? Sometimes computers just like to be restarted. They are funny that way.
 
§ Essential Vineyard.NET configurations § Setting up your computer § Basic Troubleshooting § Vineyard.NET Customer Account Administration § Vineyard.NET Web Publishing § General Internet related questions § Creating a new Vineyard.NET Account §


 
§ Essential Vineyard.NET configurations § Setting up your computer § Basic Troubleshooting § Vineyard.NET Customer Account Administration § Vineyard.NET Web Publishing § General Internet related questions § Creating a new Vineyard.NET Account §


 
§ Essential Vineyard.NET configurations § Setting up your computer § Basic Troubleshooting § Vineyard.NET Customer Account Administration § Vineyard.NET Web Publishing § General Internet related questions § Creating a new Vineyard.NET Account §


General Internet related questions

 
§ Essential Vineyard.NET configurations § Setting up your computer § Basic Troubleshooting § Vineyard.NET Customer Account Administration § Vineyard.NET Web Publishing § General Internet related questions § Creating a new Vineyard.NET Account §


 
§ Essential Vineyard.NET configurations § Setting up your computer § Basic Troubleshooting § Vineyard.NET Customer Account Administration § Vineyard.NET Web Publishing § General Internet related questions § Creating a new Vineyard.NET Account §